Solution: CMS gives administrators immediate visibility into important aspects of Horizon deployments with out-of-the-box reports. Challenge: Time and cycles spent on building reports from scratch Today, we’ll look at the top challenges of a multi-cloud deployment, and how the Cloud Monitoring service addresses them. In addition, Workspace ONE Assist for Horizon, a remote assistance solution designed for virtual desktop and apps environment, is expected to be available in VMware’s Q3 Fiscal Year 2022, ending October 29, 2021. All Horizon Subscription SaaS customers have immediate access to this built-in monitoring service with no initial setup requirement.Īs of this week, we are excited to announce that Horizon Cloud Monitoring Service is now available on Horizon on Azure VMware Solution, in addition to Horizon Cloud on Azure and Horizon on-premises. VMware Horizon Control Plane services offer customers a simple way to manage and deliver virtual desktops and applications hosted in the cloud of their choice, from on-premises to hybrid clouds. As one of the Horizon Control Plane services, the Cloud Monitoring Service (CMS) unifies visibility and insights in a single view, and reduces downtime by proactively monitoring, reporting and troubleshooting the Horizon pods, sessions and users across clouds. This results in time wasted in consolidating data from silos, and leads to poor resource allocation because admins don’t have a holistic view of resource utilization status across pods and clouds. Furthermore, multi- and hybrid-cloud virtual desktop deployment adds another layer of complexity for IT admins, because the traditional approach requires admins to log into each pod and cloud to collect usage information and surface potential issues. Lack of visibility into pods/sessions/users, CPU utilization and infrastructure health leads to bad user experience and disrupts productivity when unforeseen technical issues come up. In a multi-cloud environment, having the ability to monitor, report and support end users from a single console is essential for a healthy ongoing operation of virtual desktop and application deployments.
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